Meet Our Team
Tutor Doctor Calgary and Area
Melanie Parent
Client Care/Office Manager
Melanie has been the Client Care Manager for the Tutor Doctor Calgary and Area since 2015. She is dedicated to ensuring all client’s needs are met and every student is set up for success. In addition to a strong team of quality employees, proper customer service is a vital part of the success of this franchise. Always having an entrepreneurial spirit, Melanie obtained her Bachelor of Commerce from the University of Calgary to take her career to the next level. Using her dedication and hard-working spirit, she always has chosen to work for smaller companies where she could learn and grow from her mentors. Melanie’s career path has always been in the service industry in one aspect or another and working to change the trajectory of student’s lives, fit with her passion.
Melanie chose a career with Tutor Doctor to helping students of all ages who are struggling with their education and confidence. She has always gone the extra mile to make sure she exceeds each client’s expectations. This amazing service has led to a 5 star Google rating, a NPS Score of over 90%, and winning numerous Customer Service Awards.
Fiona Reaves, Tutor Manager
Tutor Manager
Fiona has worked in the Education field for the past 11 years. She has been with Tutor Doctor Calgary and Area since 2018, where she started as a Tutor Recruiter and now manages a roaster of over 150 tutors. Fiona is dedicated in ensuring every family is perfectly matched with a tutor to meet their specific educational needs. She always takes the time to get to know each tutor so that she can ensure there will be a strong connection between the tutor and student. She considers numerous factors when matching, such as, scheduling, academic goals, learning style and personality. She is an expert at selecting which tutor is best suited for a specific student and is personally invested in matching each family.
Raisa Chowdhury
Tutor Recruitment Specialist
Shannon Muir
Educational Consultant
Hello! My name is Shannon and I have been working with Tutor Doctor as a tutor and Educational Consultant since 2020. I have over 20 years’ experience in the teaching profession, having taught Kindergarten through to Grade 12 in Calgary and abroad as a certificated teacher. I have since pursued leadership roles in schools and school boards with my Masters level education and a focus on instructional leadership; helping teachers to do their best work. Tutor Doctor has provided me with the opportunity to get back to my grass roots, working with students and their families to regain confidence, stretch existing skills and achieve their learning goals. I believe that all students can learn and succeed. Some of us just don’t “fit in the box” so to speak and need a more personalized approach to their learning in order to thrive. There is nothing more intrinsically rewarding than that!